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Policy
RESERVATION POLICIES AND PROCEDURES:
Arrival & Departure: Check-in is 2PM (1400hrs)
IF YOU REQUIRE THE ROOM BEFORE 2PM PLEASE ADVISE US OF YOUR ARRIVAL TIME. WE WILL DO OUR UTMOST TO HAVE A ROOM READY FOR YOUR EARLY ARRIVAL BUT THIS CAN NOT BE GUARANTEED.
IF YOU WISH TO GUARANTEE A ROOM FOR AN EARLY ARRIVAL PLEASE ALSO BOOK FOR THE NIGHT BEFORE.
Check-out is at 10am, however, if you require a late check-out, please let us know and we will do our best to accommodate.
Guarantee Policy: Your reservation can be guaranteed by paying a deposit within 7 days after your reservation is confirmed or 2 days prior to arrival (whichever comes sooner) or by submitting your credit card details as a “guarantee of arrival”. (Note: You must use a credit card to guarantee an online booking)
Your guaranteed reservation will be held for you on your scheduled day of arrival. If you are unable to meet this reservation please ensure your booking is cancelled in accordance with the cancellation policy set out below to avoid any unnecessary cancellation fees.
Cancellation Policy: Best Western may charge a cancellation fee to your credit card or retain all or part of any deposit paid if notice of cancellation is not received 24 hours prior to the scheduled arrival time. When booking via Best Western Reservations (online, email or phone reservations) you will be given a confirmation number, this number should be quoted if you need to cancel, change or reconfirm your reservation.